Gaining valuable time for product management.
Andrea is the Product Manager for Prezi Windows and Mac Applications. She spends her day managing issues within the team, answering questions, helping with the design and providing the team with the data they need for development. Prezi has a firm "data-required" culture, and Andrea uses Chartio to monitor trends such as usage by version or changes over time as well as the success of specific features in order to make product decisions.
Getting started was easier without going through a warehouse.
When Andrea first gained access to Chartio she was able to create a dashboard right away and immediately set up charts for her team. A large factor in her success was getting the data directly from the source. With her previous tool at Prezi, Andrea had to summarize raw data first, and export into a data warehouse before starting her analysis.
The Chartio setup process does not require an additional data warehouse, so Prezi can connect directly to Amazon Redshift. For Andrea, that means no more pulling data, aggregating, saving into a CSV and uploading again. She can now just log in to Chartio and create a chart immediately - immensely speeding up her data exploration.
Access to the data saves time for product managers.
Prezi's firm "data required" culture was new for Andrea. She had never worked for a company that uses data as intensively as Prezi does -- or was able to produce her own data. In previous jobs, Andrea had to ask the data team for information, and wait for it to be sent to her. She told us, "It's not just about using data, its about self-service. From a product manager's perspective the fact that it is easy to use is a really big treasure."
Its not just about using data, its about self-service. From a product manager's perspective the fact that it is easy to use is a really big treasure.
Andrea has become one of Chartio's biggest fans and loves being able to get the data by herself. She no longer has to wait for a data team to read her request and process it. Andrea often knows exactly what she's looking for so it is easier to get it herself rather than through a data team.
The team noticed the difference in value.
When Andrea gained access to Chartio she immediately invited the rest of her team on board. She said, "It was easy to get the team to use Chartio." She first created dashboards for a project on application performance and the team noticed how useful the data was. After that first dashboard, the team loved Chartio and was ready to start using it. They were excited that Andrea could create dashboards to help them see how effective their work was. Her team's UX researcher said, "With Chartio, it is easier to get an overview of what we care about and the dashboards have more valuable information." The big reason why the team liked Chartio more than the previous tool was because Andrea was able to create charts more easily and more quickly herself, giving her team the information they needed right away.
With Chartio, it is easier to get an overview of what we care about and the dashboards have more valuable information.