You never expose your servers to the public. Our database connections use a reverse SSH tunnel so you never have to open a port and can rest easy behind a firewall.
Chartio isn't just for database analytics. We work with data services like Google Analytics directly from their trusted API. You can even find us in Google Analytics App Gallery, Amazon Redshift Partners Network, and the Rackspace Marketplace.
We only access your data through our controlled servers, protected by industry-standard security measures both physical and electronic, and never import or store your database.
Chartio has read-only access to your database and an extra layer of security that prevents violent database queries from coming through like DROP or INSERT.
All data transferred over the internet is SSL encrypted. None of it is ever exposed.
You set the permissions for every user with access to your account, controlling their access to dashboards, projects, and data sources.
We're committed to providing clear documentation of our security practices and encouraging good habits in our customers and trial users.
We'll continue to publish security-related content here at chartio.com/security, to give you one easy domain to remember and reference.
Working with the Database
Security & performance considerations
Simplified Database Access & Performance
Analytic performance considerations
About Chartio connections.
How Chartio accesses your data, and user permissions.
Best Practice: MySQL Backups
Creating a slave database to work with Chartio.
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