What’s included in my free 14-day trial?
During your trial, you can fully evaluate all of Chartio’s features. (Not every feature is enabled by default, so if you would like access to a feature you don't see, reach out to firstname.lastname@example.org.) When you’ve finished your evaluation, you can select your preferred plan depending on your needs.
What are the differences between your plans?
The Growth plan is our most popular plan. It includes access to Chartio’s core functionality, and allows customers to grow their teams with additional licenses as needed.
We also offer the Startup plan for customers who are just getting started with analytics, and don’t need all the features of the Growth plan or access to popular data warehouses such as Amazon Redshift, Google BigQuery or Snowflake.
When your needs have matured and you find that you’d like to take your analytics to the next level, we recommend you reach out to us to discuss our Premium offerings. These plans are not license-based, but tailored based on your organization’s size and needs, offering full access to Chartio for your team.
The Premium tier includes:
Can I change from one plan to another?
Yes! We’d be happy to work with you to change your plan as your needs evolve. To change your subscription, please reach out to email@example.com.
Can I start a monthly subscription?
Yes. New customers will have the opportunity to choose the monthly option during the payment process. For existing customers, please reach out to us at firstname.lastname@example.org and we’ll be happy to work with you.
How does the pricing scale with our usage?
As your team’s usage grows, you might benefit from upgrading to a Premium, unlimited license of Chartio. This plan comes with additional features that are helpful for larger teams. In addition, you’ll have access to our Data Advisors who can not only help ensure your Chartio instance is optimized for performance but are also a great resource for best practices, advice and training. The fixed cost of the Premium plan depends on several factors and is tailored to meet your specific needs. Schedule a demo and receive a free quote.
Why do you price per license?
For our self-service Startup and Growth plan customers, we’ve found per-license pricing to be the easiest to understand and the closest alignment to value. Our Premium pricing is not set per license, but customized for each company and use case. We have no extra fees.
Am I automatically charged when I add a new user in Chartio?
You can add users to your Chartio account at any time. We’ll periodically check in to discuss options for adding licenses to your subscription to match your team's usage. You'll have the opportunity to make final adjustments prior to any pricing changes.
How do I remove a license from my Chartio subscription?
Removing a user from Chartio doesn’t remove their license from your account, so you’re able to easily replace them with another user. If you’d like to reduce your license count, please contact us at email@example.com.
Can I share licenses or logins?
To ensure that your team can collaborate effectively and securely, each license can only be used by one person.
Are there different prices for Creator vs. Viewer licenses?
No. While other B.I. products might have different classes of pricing based on user roles, we believe your whole team should be able to explore data and answer questions themselves. That’s why Chartio offers a simpler, less limiting pricing model, so your company can enjoy a better, less limited way of working.
Are there discounts for nonprofits?
Yes, we offer some discounts for nonprofits. Send us a note at firstname.lastname@example.org to find out more.
Are there discounts for startups?
We have a few discount partnerships with common incubators like Y Combinator (we’re alums!), TechStars, and Mass Challenge. If your company is a member of one of those (or a similar program), send us a note at email@example.com. Our plans are also discounted heavily with an annual commitment.