Personal assistance and extensive documentation for data success

With expert advisors, free training sessions, in-depth guides and more, we’re here to help.

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Award-winning service

Customers consistently rank Chartio #1 for its quality of support, according to G2.

Chartio docs

Documentation

Learn about every Chartio component with detailed instructions including screenshots, descriptions, FAQs, and videos.

Chartio tutorials

Tutorials

Browse tutorials on common data-related topics and best practices.

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Webinars

Register for bi-monthly webinars where Chartio engineers will help you get started and answer your questions.

Personal assistance when you need it

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Live chat

Get free real-time help at any time from Chartio support specialists.

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Slack community

Join our community Slack channel to get quick answers from our data experts and other Chartio customers.

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Working sessions

Schedule a free one-on-one consultation for help with specific issues.

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Office hours

Sign up and swing by Chartio’s office on Thursday afternoons to chat with us in person.

Experienced Data Advisors

Each of our Premium plan customers has a dedicated Data Advisor to help identify pitfalls and educate on best practices. These experts host regular check-ins to provide services like:

  • Instance cleanup & maintenance
  • Evaluating your data stack
  • Performance monitoring and improving
  • Migration assistance
  • Advanced product training
  • Data modeling advice and reviews
  • Democratization/Engagement monitoring
Learn more about Data Advisors
Tim Miller
Data School books
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Visit DataSchool.com to get informed with articles on topics like learning SQL, data management, and visualization best practices.

Caitlin Vanasse of Filestack
I love Chartio as a product, but their support team is why I've recommended them to several colleagues and friends.
Caitlin Vanasse, Data Analyst at Filestack