When you connect your data to Chartio, we use a read-only connection to ensure that your Chartio users can’t modify your data. We also offer SSH tunnelled connections for databases behind firewalls which allows for secure connectivity to cloud, hybrid, or on-premise environments.
We query your database directly -- we don’t mirror or retain your data beyond what’s needed to display your query results quickly and completely. And of course, all of our servers are hardened, kept up-to-date with the latest security patches, and protected behind firewalls.
Encryption is vital to keeping your data safe, so Chartio encrypts all your data at rest and in flight.
All database connections that support SSL offer encrypted data transfer, and additional security is available with our reverse SSH tunnels that put your database connection on your terms—no need to expose your server to the internet to use Chartio. And when you use Chartio, you’re using industry-standard HTTPS to keep your data safe and secure, no matter where you are.
At Chartio, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.
If you discover a vulnerability, we’d like to know about it.Review our Responsible Disclosure Policy
Chartio is committed to clear and open communication with the users of our products and visitors to our websites. We clearly outline the terms of our service in this document. If you're a registered Chartio user, we'll email you directly if we ever make changes to our Terms of Service.Review our Terms of Service
As described above, Privacy Shield is a framework for complying with data protection requirements when transferring personal data from the EU and Switzerland to the United States. We comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S and are certified by the Department of Commerce that it adheres to the Privacy Shield Principles.Review our Privacy Shield Statement