Update payment information


Note: Only users on the Owners Team can access Payment Settings. If you don’t see Payments from the Settings dropdown menu, you’ll need to contact someone on your organization’s Owner’s Team.

Navigate to your Payment Settings by clicking Settings from the top navigation, and select Payments from the dropdown menu.

Under Credit Card Information, click the button labeled Change Card. Use the form to enter your new billing information, and click Update to submit.


Chartio will send you invoices every billing period. The invoices will be emailed to the email address listed in the Billing Notifications section of the Payments Settings.

Change Invoice Email or Billing Address

To change who the invoices are sent to or the billing address on file, please contact us at accounts@chartio.com to update this information.

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