Our data source documentation contains information regarding the available data source features and settings, as well as instructions for connecting a new data source.
To view information about a specific data source, select Direct connection from the side navigation and choose your data source type.
Public vs Private Data Sources
Direct Connect is the easiest method as it simply requires you to whitelist Chartio’s IP address (220.127.116.11) and enter your connection details on the connection page.
If your database is on a private network and you do not wish to modify any firewall rules, you can use an SSH tunnel to make an outbound encrypted request from your network to ours instead.
Chartio cannot connect directly to databases on local machines. You will need to connect your local database using an SSH tunnel connection.
An SSH tunnel connection to a local database is not recommended as a long-term solution, but it may be suitable for test or trial environments.
Chartio offers SSL encryption for database connections, but we do not validate SSL certificates at this time.
If you would like an additional level of security for your connection, we recommend using an SSH tunnel connection instead. This will give you full control over the connection.