Documentation Admin

Admin FAQs

We try to answer all the most frequently asked questions on admin here, but if you have a fresh one, send us a note at or open a chat below. We’re always looking to add more!

Use the Admin API to set specific times for refreshing your data sources. It can be especially useful to run after ETL jobs or before Snapshots.

Users can prepare their accounts for cancellation by disconnecting their data sources and removing most of the users. However, removing user data outside of the application requires extra help from Chartio.

For legacy plans, there are three different types of licenses in Chartio: Editor, Viewer, and Monitor.